Candy Crush Saga Level 316

UPDATE! 29th June
Looks like the latest update has now fixed the bug with this level on some Apple devices!!!
Now you should be able to play on your mobiles providing you have downloaded the latest update!


69 comments:

Anonymous said...

Level 316 candy crush. This level freezes up and I have to quit the game even though I have many moves left. In some cases, 2 pieces of candy overlap each other and then it freezes that way. In other cases, it freezes as soon as I've broken thru the blocks in the left section. I did download the game's update yesterday so I'm wondering if this glitch is associated with the update. Has anyone else been having this issue since downloading the update? Feeling frustrated.

Anonymous said...

By the way, I did turn my iPad off. Also, I tried uninstalling then reinstalling the app but there is no change in the glitch.

Anonymous said...

level 316 candy crush. this level always freezes even though I have so many moves left, most of the time as soon as I've broken thru the blocks in the left side or two candies stuck together. I already turn my phone off still there is no changed...............

Anonymous said...

i have the same issue :-(

Lane said...

I also have same issue really considering deleting this game

Anonymous said...

I also have the same issue. Also downloaded update, so I am wondering if that is the issue. Does anyone know how to crack this issue?!

Anonymous said...

Having the exact same issue. I've e-mailed them at candycrushmobile@support.king.com.

I suggest you all do the same. The more notices they get, the sooner they'll get it fixed.

The same thing happened with a previous level and they fixed it with the last update.

BugReporter said...

Hi, I just wrote them too, you're right we should all report the bug.

Please let us konw here if you get some answer.

Regards.

Anonymous said...

Yep exact same issue!!! Tried everything and there is always a 2 candies overlapping one another at the top!!

Anonymous said...

Hi, I have the same problem with level 316 freezing too. Hurry up with another upgrade to fix it, or you will loose a lot of clients who play

Anonymous said...

I am so glad that I am not the only one with this problem. I emailed them earlier after exhausting every remedy I could think of and they wrote me back giving the same ideas I already had! Seriously need to fix this problem soon!

Soren Buchtrup said...

I was on this level prior to the update and it never frose. After the update it freezes all the time on both ipad and android. Glad to see I'm not the only one. Congrats to you all for making it this far. :-)

Anonymous said...

just realised that it works on facebook, so thinking as a temporary fix pass level 316 on facebook and then hopefully it works again. Not sure if its only level 316 that's a problem

Maikođź’‹ said...

Hi guys/ gals, having the same problem here. I even sent them a message thru the link above and they did replied with an automated message.... Still waiting for that fixed up thing....

Anonymous said...

Yes i have the Same problem ! Level 316 freezes , grrrrrr

Anonymous said...

Do the level on Facebook - it works fine (and is pretty easy!) Problem solved - you're welcome :P

Michelle Beckett said...

So pleased its not just me having this problem tried everything and e mailed them hope they hurry up and fix it!

Anonymous said...

I have the same problem, I reported the problem yeterday to the email above.

Anonymous said...

I just tried the level 316 on facebook and it worked! did not freeze at all!

Anonymous said...

Tried on Facebook and mine still freezes :(

Anonymous said...

So does mine. I emailed the company.

Anonymous said...

Mine freezes on level 316 also and I'm sad I can't play anymore!! How can I report this problem?

Anonymous said...

same problem here, and just got this automated reply after lodging a complaint:

Hi,

Make sure you don´t end/log out before you have completed the level.
For mobile, please connect with your Facebook account to save your progress or to get the latest progress.
Check if you need to update/upgrade your mobile game application

For more information, please read our FAQ.
FAQ: http://about.king.com/candy-crush-saga-faqs

Kind regards,
Candy Crush Saga Team

So, not much help...I have replied to this with a link to this page, so here's hoping

Anonymous said...

I emailed the company too. Also, mine is no longer synching with my computer. I'm on lever 316 on my phone, but 273 on my computer. They used to sync. Anyone know how to fix that? Thanks in advance!

Anonymous said...

Same problem here at 316 overlapping candy causing freeze on iPhone and iPad... Emailed company

Anonymous said...

Come on fix this problem already!!! We wanna play!!

Anonymous said...

Same, not working on iphone 5 or ipad. Emailed them and received the same generic response! So frustrating >:-/

Anonymous said...

I over come the freezing problem by passing the level on my laptop now I can continue play on my ipad n iPhone. Cheers

Anonymous said...

me too!

Anonymous said...

I am pissed bc I was moving right along and I keep getting frozen on this level #HELP #candyaddict

Anonymous said...

So I just played it on my cromebook and it worked and I beat the level. It seems as though it just isn't working on apple products.

Anonymous said...

same problem here one the android S3.
I'm sending a email to candycrushmobile@support.king.com.

Anonymous said...

Thank you for sharing, i was thinking that there was something wrong with my iPhone.

Anonymous said...

Play it on a PC instead of a iPad or iPhone. Than you are able to move the candies on the right as well.

Anonymous said...

Hmmm...many people stuck in this level..

guitarrgirl said...

Aaaaaaaaaaaaack! This level keeps freezing up and I can't make ANY moves!

And dear Anonymous… some of us DON'T HAVE A COMPUTER! Blast it! Got all this way without paying these guys a freaking cent and now I'm stuck. Yes, I upgraded. Yes I am connected to Facebook via iPhone. Yes I understand the glitch is happening on mobiles and tablets. And yes I haven't logged out of anything.

Aaaaaarrrgh!

Anonymous said...

I can only assume they will fix this problem quickly...or they will loose us all to other programs that do work...I won't be waiting long.......

Anonymous said...

This is a known issue... http://www.candysagacrush.com/freeze-bug-on-candy-crush-saga-level-316-causing-stuck-game/

Anonymous said...

How many times I attempt to play.but Everytime when I broke all the blocks below.it stock in that.even though I'm still have move left.whats going on!! N

Anonymous said...

You must have downloaded the game's "update" in this past week. Well, the "update" included a glitch for level 316. Some folks say the level can be passed on a PC, however, if you're like me, you only have your mobile device. SO, I'm held hostage on level 316 until King decides to create another update to fix this mess. : /

Anonymous said...

found something yesterday saying you can play level 316 on the computer then continue on the mobile device with next levels. Unfortunately, getting error on computer and taking lives and boosts though it is not letting me play. guess just need to wait for that update they said they were working on.

Anonymous said...

I have the same problem and it's annoying, wasted so many lives on this level already.

Anonymous said...

How do I play on PC? I've only ever played on my iphone and don't know what my login would be or how I would get to 316 on PC?

Anonymous said...

this level also freeze on my PC ... what do i have to do now ???

Anonymous said...

Same problem as everyone else. Please send the bug fix asap!

Anonymous said...

You just log in facebook on laptop. Click app Candy Sugar Crush on the left column, it will automatic log in to Candy. Play level 316 on laptop through facebook. It's easy to pass and continue next level on ur iphone. I did it this morning and successful. Good luck to u guys :)

Anonymous said...

I was on this level 316 awhile ago playing for almost 10 times and it always hangs up on me that I have to exit and waste lives every time. I came to this thread and did what was advised, played it on my Laptop which took forever to start and upload. Finally I was able to play and passed the level! Just need to refresh it on my ipad and now Im on level 321! Hahaha..

Anonymous said...

I tried logging in to candy crush via fb but I still cant play every time I press play?

Zulfa said...

I have the same problem. Why isnt the developer doing anything to fix the bug? I've tried to re-install the game too, still no use.

Anonymous said...

2 weeks later and no patch to fix this? Ridiculous!

Anonymous said...

2 weeks and still no fix!! I just got on this level today and it locked up every time. wasted lives WTH...Fix this

Tia Marie said...

Whyyyyy hasn't this been fixed?? :"""((((((((((

Lisa said...

Please fix the "freezing" issue on level 316!!!!!!!!!!!!!!!

Anonymous said...

Tried to access it via Facebook, but it stops at 34% while charging up... Anyone who knows when the update is coming?

Lizzie said...

Just reached level 316 and its freezing every time I play. Why is it taking so long to fix???

Anonymous said...

I booted up my ancient PC to complete this level and it doesn't work there either now. Gives me an error essage 1007 and then takes a life too. So frustrating.

Anonymous said...

So frustrating!! Been trying since Saturday and when I look back at earlier comments I cannot believe it has taken this long to fix ... I'm sure I'm not the only one who has spent money on this "free game" on extra lives, new episodes, etc and I think we should all demand the money we've spent over all the levels to get this far if this issue isn't resolved ASAP ...

Anonymous said...

I too am stuck with the glitch freezing my level 316....but have never spent any $ on this game.
Do wish an update could fix...will try on my home pc in the meantime though.

Anonymous said...

It's been over two weeks and still no fix. Seriously unprofessional. No longer a fan. I'm deleting and finding a different game. Their loss.

Anonymous said...

Got the newest Candy Crush update today. The level has been fixed!!!!

Sweet!

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bengrimm99 said...

I'm glad that the bad patch that caused the freeze-ups is now a thing of the past. I'm going to give you tips on this level. So far, licorice seems to fall every fourth move. Also if you clear the meringue blocks at the bottom, your colored candies will drop through into the top of the jelly panel, instead of licorice. That's all I've got so far -.-

bengrimm99 said...

Much easier than it looked at first. Once you've cleared the blockage at the bottom of the left panel and have colored candies falling into the right side, concentrate on the right. Combos shouldn't be an issue now...color-bomb and a stripe is a winner.

Bill. said...

Cleared the bottom bricks need to clear them all. Then had thirty moves to clear the jelly.

Anonymous said...

C/candycrush here.
Not a hard level, takes a few tries. You need a bit of luck with the possible moves, that is all.
Basically, concentrate on clearing the bottom blockages on the left hand side, so the candies can fall through to the right hand side. Ince that happens, concentrate on clearing jelly and trying to make some combos. A colour bomb/striped candy works a treat. Good luck.

Nurhidayu Mazlan said...

I'm stressed out about the game candy crush level 316. The gel is double and game hang not running. How I can go to the next level

Anonymous said...

I had exactly the same problem. You just have to update candy crush.. and thats it! believe me it will fix. Your welcome.

Anonymous said...

March 13 2015 ----Level 316 still freezing up. Tried everything