Since the launch of the new HTML5 format we have had a lot of players on our Candy Crush Saga All Help group wanting to know how to ask for lives from friends. Here is the information as I can see it on my game and I hope it works for you.
First of all DON'T wait until you have no lives left before you ask friends for more. When you only have one life, or more, click on the heart icon at the top of the game board, you will get a popup with the option to buy lives or ask friends, click on "ask friends" and you will get the following window.
You then have the option to find the friends you want to send requests to, to avoid sending to people who don't play the game, or just click on "check all" to send to everyone on the list. Remember to click "send" and your lives should start to come in.
If you forget to do this before you run out you can still request from friends but it doesn't work so well and at the time of writing you can't choose who to send to, although this may change.
First of all DON'T wait until you have no lives left before you ask friends for more. When you only have one life, or more, click on the heart icon at the top of the game board, you will get a popup with the option to buy lives or ask friends, click on "ask friends" and you will get the following window.
You then have the option to find the friends you want to send requests to, to avoid sending to people who don't play the game, or just click on "check all" to send to everyone on the list. Remember to click "send" and your lives should start to come in.
If you forget to do this before you run out you can still request from friends but it doesn't work so well and at the time of writing you can't choose who to send to, although this may change.
When you use up your last life on Candy Crush Saga you should get this popup on your game.
Click on the bottom button where it says ask friends and requests should be sent out to your friends.
You can't choose which friends to send requests to so if you are worried about bothering friends who don't play Candy Crush you can ask them to block the game from their FB so they don't get requests.
Before you request more lives check that you don't have any saved by clicking on the X top right to close the popup.
Then look at the top of the game board and click on the envelope/trophy icon (see image below)
The number tells you how many requests you have and you may not have as many as I have. All your requests are saved in this envelope including requests for help from friends as well as your saved lives.
The number tells you how many requests you have and you may not have as many as I have. All your requests are saved in this envelope including requests for help from friends as well as your saved lives.
You will get this window and you now need to click on the envelope to see all your requests.
Your lives and your friend's requests are mixed up together, your lives are green and requests for help from friends are pink, so you can scroll down and check all the pink requests to help your friends and check FIVE green lives, then click "accept".
I have been informed by several players that if you
"select all" your requests your 5 lives will be filled but the remaining lives will still be saved in the envelope. The requests for lives from friends will be sent without you having to scroll down and find them.
I have been informed by several players that if you
"select all" your requests your 5 lives will be filled but the remaining lives will still be saved in the envelope. The requests for lives from friends will be sent without you having to scroll down and find them.
Once you have your 5 lives close the window and continue playing until you need more.