Give Free Moves in Candy Crush Saga

How to help friends with extra moves and free lives.

We all know how frustrating it is to be stuck on a level for days, or even weeks!

Especially when just ONE more move would have been enough to finish the level!

Well now we can help each other!

When you open the Candy Crush Saga game look up at the top and you'll see a pink heart which says "Play with friends".

Well just for a change they're not trying to get you to invite everyone to play with you!


When you click on this heart you will get a list of some of your friends who are stuck!

You can help each of these friends by giving them 3 extra moves!  Great isn't it!

If we all use this every time we play it will help everyone to move on!

If you receive free moves from your friends they can be found with the boosters which show up at the start of a level.
Click on them to activate!
They are ONLY usable on the level where you were when you received them and once you pass that level any free moves left will remain on THAT level for several days.

Here's a short video to show you how to give free moves and lives to your friends!




56 comments:

Anonymous said...

People send me extra moves but I cannot seem to use them. They are never added to the game when I start. How do you use them?

Admin said...

You will find them on the left before you start the game, with the boosters...

Anonymous said...

I also can't find the extra 3 moves. one was just sent to me and it is not showing up in the booster list before the game. i am at level 97. does it not apply to that level?

Anonymous said...

How can I send free life or booster to friend. Some friend just don't appear when click on pick heart. Had been tried to click on the pink heart many times. It show random friends but someone that I wish to send booster does not showing up. :(

Anonymous said...

I am not able to locate my 3 free moves I've been receiving from friends . . . they aren't in the booster list after I've accepted them either. I've messaged all my candy crusher friends and they can't find them . . . we're at a loss. Please advise. Thank you.

Jean Wilson said...

Me too - unable to use them. Is this a glitch or are we not using them correctly ?

Anonymous said...

I do not see the heart anywhere on the game. I've looked everywhere. I'm very frustrated.

Anonymous said...

It's different on Facebook versus on the phone. I just updated my Candy Crush game today. So far I can send extra moves and receive them ON my phone but there is no option to use the 3 extra moves on the phone. Only found that you can use them ON Facebook when you play the game on a computer. I have no idea what the set up for tablets are.

It's super annoying though. I need extra moves on my phone!

Anonymous said...

I noticed when you use an extra move you will receive a pink bow on your icon on the playing board. When I have used an extra life and passed the level the pink bow goes away/off your icon. My problem now is that I have passed that particular level but the bow remains stuck on that level. Now when I try to use the extra life it takes away from my mailbox but I don not actually receive the extra moves. How to fix this problem?!

Admin said...

Extra moves are now available for mobiles... When you use the extra moves they are ONLY available for the level you are stuck on. Once you pass that level the moves stay with that level for several days and are still usable ON THAT LEVEL...They do not move when you pass...

Admin said...

Look at the beginning of the level, where the boosters are there should be the extra moves with them...Just click on them and you should be able to use them...

Vi Dao said...

How do I gift extra moves to friends on my phone?

Anonymous said...

Sorry but don't understand your reply. Are you saying that once I use an extra move and have gone on to pass several levels I cannot use any more extra moves till magically it is removed from previous level? So do I need to go back to that level where the extra move was chosen and do that level again in order to use extra moves?

Anonymous said...

I can receive extra moves from my facebook friends. But I see no way to use them in the iOS app. It is not at the beginning of the level. --april

Anonymous said...

Yes this is very frustrating that when I click on extra moves from friends only randomly it lets me use them. Shouldn't we be able to use them on whichever level we need them for...it is gift, after all lol. I've lost countless moves due to this....if there are limits etc. shouldn't we be told them??? I am on a tablet btw.....

Teegan said...

Hi CC. Wondering if, in the next update, the free +3 moves can be used at the *end* of a game too? (if there are unused ones available)

I find myself always down to that last square or so, and it's always when I forget to use a +3 at the start.

Thanks!

Teegan

Anonymous said...

I'm getting so frustrated with this game and it's designers. Why have extra moves if you can't use them?! I was able to use it ONE time approx ten levels back. Have not been able to use them since. Come on candy crush.....fix the problem.....

michelle R young said...

i had receive 3 extra moves from my facebook friend i saw the request in the request inbox on facebook.i did click on it the accept button as soon i click on it and realize i wasn't ready to go play the game. i had gotten out of the page before the game loaded i had needed to check to make sure my pepper flash player was on enable before i can play the game.so when i went back to the game.i couldn't find the 3 extra moves.i couldn't find anywhere.it didn't show up where it suppose to be.it seem that i lost it.i tried reported to see if i can get it back or help me find it.but i'm having trouble contacting customer support.since i have been trying getting help.my facebook friend did send me another 3 extra moves.i made sure went straight to the game after i click on accept button this time it show up on the game.i am hopefully that somebody can help to see if i can get back or did i really lost for good.I don't think this fair that if i accepted the gift i should have the gifts.i don't understand this normally on other games.when you accept the requests from your facebook request inbox it directly take you to the game and then the game makes you accept the request the 2 time.in this case it didn't happen.i don't understand why we don't have a mailbox either so if we can decide if we want to accept the request now or later.i hope somebody can help! i am using a laptop computer and playing on facebok and using google chrome.

Anonymous said...

Im playing the game on my phone, and I can see the extra moves that my friends gave me but I can't activate them, i'm stuck in level 97 for like a month, i need helppppp!!!!!!!!!!!

Anonymous said...

The +3 moves interface on the iPad is absolute nonsense!!!

People randomly send me these gifts and I don't accept them untold stuck on a level ... But no matter what I do, I have yet to actually get extra moves from accepting these gifts. They just disappear into nothingness.

I read one post that says they are only good on the level you are on when you recoeve them. That's bullsh1t. What if I'm randomly sent extra lives when I'm on an easy level ... That gift is useless and sits in my mailbox and apparently can never actually be useful to me.

I should be able to click on it when I need it and have it apply to the level I'm currently on when I accept it from my mailbox ... Not have it applied to a level 5 back when I'm already byeong that point.

Seriously ... This needs to be addressed and fixed.

Anonymous said...

No extra moves are showing up in the boosters of either my phone app (Android) OR my Facebook game. I have multiple friends asking the same question. Please help!!

Anonymous said...

Does anyone out there in candy land read any of the posts? Does upper candy land people even care that people are having trouble with their game? This is getting ridiculous. You want people to play and PAY at times to play YOUR game but then you do NOTHING to help fix the problems. Maybe it's time to hire new people that care about their designs and the people that play them.

Anonymous said...

I agree, I cannot use any of the extra moves boosters unless you pay for them.
please sort this out admin! I would rather have my lives back in my phone

Anonymous said...

Why are there little pink bows over some of the levels I've done?

Anonymous said...

No pink heart saying play with friends appears anywhere on my game, thus no way to request extra moves, please HELP

Dave Johnston said...

I am playing on my iPad and when I accept lives from friends they are automatically added to my moves. I was on a level that gave 45 moves and when I accepted the lives from friends and I wen in and played it showed 48 moves on its own!

SuzanneF said...

I agree with everyone else - I am now receiving extra moves on my mobile app (iPad) but NOT able to use them. I accept them from my mailbox, but the pink bow (with boosters) NEVER shows up. Doesn't matter what level I'm at, I cannot use them. What's the problem?

SuzanneF said...

And unlike Dave - my extra moves are NOT automatically added to my moves at the beginning of the game.

Sheli Hally said...

There are so many things frustrating about this game and the design. Gifting is horrible. There is no easy way to gift except to the random people that the game chooses for you to gift occasionally. Otherwise, you need to go back and hit all the levels and gift to the top scorers listed under each level until you think you have hit them all. To ask for lives is even worse, as the list of "suggested friends" is rigged with several people who are non players (of course) and missing several active players. So then, I need to try to remember who they all are and type them in. VERY FRUSTRATING! why can't they do it more like farmville and the like, where if someone gifted to you or helped you, it was very easy to reciprocate, like "Sheli gave you a life....click here to give a gift back", or something. I mean really. It sucks. Also boosters earned?? Hardly. All you earn is the ability to BUY them. That is terrible. I know lots of people who quit playing at the harder boards because it is too frustrating to keep trying to pass and they refuse to pay. If you earn a booster, you should at least be able to use it on a limited basis for free.

Nicole said...

Dear Admin,

How do I send extra moves to someone playing through Facebook on his Android, whose name DOES NOT come up when I click on the pink heart? He's stuck but his name doesn't show as someone who has been stuck for (xx) amount of days. Please help. I don't see anywhere on here where this question was dealt with. Again, I need to send someone extra moves whose name isn't under the pink heart for being stuck for xx amount of days. And HE IS playing through Facebook on his Android. Thanks.

Anonymous said...

The extra moves get added automatically when you start the game. I just noticed it when a friend sent me extra moves. I had 3 more than usual.

Dennielle Darling said...

Dear Admin,
Please explain why the extra moves that I have received are not showing up on the booster in the upper right hand corner? I am playing on an Android phone and a PC connection through FB as well.
1)Do I need to accept them on the phone only open up the level to see them?
2) When extra moves are sent to you by your friends are the automatically generated to the boosters when you open the level?

EX: I am currently on level 86 and have received extra moves while on this level and they are not showing up.

Thank you for your Support

Anonymous said...

i'm playing on my iphone5 and passed level 35 and have had 2 friends send me tickets to activate to the next level, it shows up when i load the game, but it still won't allow me to go to level 36 even when i accept the ticket.

what can i do?

thanks for your time.

Anonymous said...

I was reading somewhere on this site that the extra moves are only good on the level at which you got them....so, if you got them at level 65 and then have moved on, they are no longer good. KInda stinks....but that be the rules of the game.

Jessica Dooley said...

I'm having this EXACT same problem, and went searching for a solution... Did this ever resolve for you?

Anonymous said...

I play on my Android phone and I FIGURED OUT HOW TO USE MY EXTRA MOVES THAT SOMEONE SENT ME. The extra moves ONLY WORK WITH THE LEVEL THAT YOU HAVEN'T MASTERED. For example, I am currently on level 60 that I have mastered but I only received 2 stars. I haven't started level 61 yet but it is UNLOCKED and ready for me to play. Bottom line... The extra moves are only redeemable for the level that you haven't mastered. The game thinks you've been "stuck" on the next level (in my case level 61) when you just haven't either started it or mastered it. You can master a level even if you get only 1 star. I hope this makes sense.

Michel Lamblin said...

I'm finding that the 3 extra moves are not working on the mobile (android) version for the newest episode, Pearly White Plains, since the most recent update - the little ribbon only shows up on level 335 even though I'm on level 341... and now that I've played level 335, clearing the little ribbon, and playing level 341 once more, and then using a 3 extra moves coupon, the ribbon goes on level 339!

Anonymous said...

U have to type their name n they will show up then

Anonymous said...

i was on level '180' and i has just went back to the lebel '1' again...why???

Anonymous said...

I have this problem as well. I accept the extra moves and they are nowhere to be found in order to use them.

Anonymous said...

i was at level 35, need 2 more ticket to lv 36, can anyone help me?

Anonymous said...

When you accept the moves sent to you, you automatically get the moves added toyour next turn, not used as a boost option.

Anonymous said...

Pretty sure it's gone for good. Seriously, though, it's three moves. Time to mooove on.

Anonymous said...

I want to know why, when I accept an extra life, they get lost somewhere, what exactly do you have to do to use them, I am fine with the extra moves, but not extra life??????????
Any suggestions?

Anonymous said...

When I receive 3 extra lives I accept it before I start my game but the pink bow shows up on the previous level.....how am I suppose to use it on my current level?

Monica Lewis said...

I think I have the extra moves on the iPad figured out. Before you open the level you are on, tap the envelop, then check the box next to extra moves. You should notice a pink bow on the number of the level you are on. When you open that level and that level only the extra moves are already added on for you. I'm stuck on level 110 which normally has 40 moves, but after I accept an extra move from a friend I will then have 43 moves. I was thinking I should tap something after I have used all my original moves, but it is added on beforehand. My iPad is version 6.1.3 (if that matters) And for those asking about extra lives, don't accept them until you are out! If you have 5 lives and accept them you have wasted them (as far as I can tell)

Anonymous said...

Ok people. I swear it's user error! We're all crazy! The moves get added before u start the game! I Was irritated and read a post and she was totally right. Pay attention to ur number of moves and u will realize they are being "credited" to you.

Anonymous said...

That is true but not the case for .. everyone it is true for those levels that you see the bow on, but now I am stuck on another level and my are sending me extra moves but I can't receive them because the bow suck another level!

Apryl Black said...

There is no pink heart that says play with friends there's just the heart where u can ask friends for lives that's it there no where I can ask anyone for extra moves or even send extra moves so could u explain why I don't have that heart that days pay with friends?

Volvoguy said...

I used to get the extra moves but now I don't. Friends send them, I accept, and none show up when I start the game???????????????????????

Darlene Morrone said...

I don't have the pink ribbon. How do I get it???

Darlene Morrone said...

I have an iPhone. Don't see extra moves anywhere....
HELP!!!!!

Anonymous said...

Android phone users. Do NOT follow instructions to move clock forward to get extra lives! It does work BUT... 1. After moving time a head 2 Hrs you will see you automatically gain 4 lives. It says to then turn clock back to correct time. When u do that the 4 lives disappear. So I tried it again, but before I turned the clock back to correct time I used one life.I then went back and reset the clock to correct time. Then I was able to use the additional 3 lives. What no one tells you is that after moving your clock a head two Hrs and back the game board nows you have done this. I now have 112 plus minutes on the game clock. I have to wait almost 2 Hrs to get my next life! Or i can just keep moving the clock a back and forth. If you forget to return clock to correct time it messes up your calander appointments, messes up your time stamp on received texts, and if you tweet, that time stamp is messed up as well. I would only guess it messes up your time stamp on fb.it is not worth the extra lives. I sure that is why they call it cheating.

Anonymous said...

I am not sure if you ALL know this. Give your Friends FREE LIFES w/o them requesting them. After you complete a game it posts your score and shows you where you rank. In the box with your friends score, click on the heart. It will ask you if you want to send them a life. Just click accept, and they get a free unsolisited life! It is just a kind gesture, and of course makes them more willing to return the life promptly! You can obviously on do this on rounds that your friends have completed.

Anonymous said...

Request lives from friends even if you don't need them! At any time you can click on the heart that is with next to where the 5 lives (if full) is. Click it and SDK for lives. You can stock pile lives to as many as you like. I used about 59 lives when I was stuck on level either 151 or 152. I am now in the 240s and must say I have never come close to using so many lives! Seemed like I was there for weeks! Having all those lives readily available was a life saver!

Anonymous said...

The game says (to my friends) that I've been stuck for 95 days etc. Not true, I've moved forward in both worlds every week. So the day-counter is a joke...