Candy Crush Saga, like most games, is divided into sections, each with fifteen levels.
Once you finish one section you need three tickets to move on to the next.
There are two ways to get your ticket.
One is to pay with three Facebook credits, the other is to ask three friends to send you the tickets.
Here's how you ask your friends for tickets.
Here is the train that will take you from one section
to the next.
You may need to click on the train to get the following message, or it may come up automatically.
Ignore the blue button unless you want to pay, and click on the pink button to ask friends for help.
You will then get this page.
Where it says All Friends is a drop down menu where you can choose ONLY Candy Crush Friends.
Click on each friend you want to ask for help then send the requests.
If you have only a few friends who play ask them all!
You can send up to 50 requests at a time.
105 comments:
it usually works for me, but how come it won't let me click to ask friends anymore?
I have the same problem...before I could click on friends to get tickets but today I tried andthe list of fb friends aren't popping up. What's wrong??????
same here I am not getting the friends list.....
i'm having the same issue!! i can't move to next land since i can't ask friends for tickets. it will not give me a list of friends to choose from. what can i do??
I can't get my friends list to upload to get my tickets to move to the next level. Can someone help?
Same issue here. Clicking Ask Friends won't show up friends list (was working till a couple weeks ago). Any suggestion?
I don't get a drop down menu of friends either...I. did receive a message from a friend that they had given me a ticket. So when I get the two other tickets I need, will it automatically let me start playing?
I got this far and none of my friends replied. Is my only option to remove the app and find a new game to play?
I just finished 65 and now it wont let me ask friends - GRRRRR
Another option is to join our Fb group and find more friends who play the game...We have 3,500 members...They all play Candy Crush!
Click on the image top left of this page to join...
I only ever add genuine friends to my facebook profile. I guess I'm stuck. It's a shame because I quite enjoyed the game up to level 12. )-:
How do you get tickets if you don't play through Facebook? I don't have or want to join Facebook to play.
been wondering the same thing...someone help???
Same thing here
Same here I guess it was fun while it lasted if they dont fix this I will uninstall.
If you don't play through Facebook you have to pay for the tickets....You buy 15 levels at a time I believe..
Game was fun while it lasted. Not worth paying to continue playing, there are tons of other free games that are better than Candy Crush Saga.
When asking
Friends for tickets it only shows 50 friends and I can't ask the friends I've just added that play this game. Any ideas?
Figured it out. If you hit the send button without selecting any friends it reloads the list and my new friends showed up.
I agree and im aggravated that I cant get to level 66 without the tickets. I refuse to pay money for a game. This has totally pissed me off.
I agree. I'm done
Is admin not going to answer any questions about friend list not poping up
Been stuck on 29 for two weeks! I never get a ticket option but my fb friends are always asking for me to send them one. How do I get a ticket if there's no train?
Why can't I add friends where you type in the name to add them??????????
Have you gone on the gameboard and pushed the heart there? It has send xtra moves also invite friends.
I can't believe I wasted any time on this game. It says it's free, but you're asking for money every time I turn around. Unlocking "bonuses" that I have to pay for. Are people really that stupid? I will not pay for a game that claims to be free & will not pester my friends with pointless game requests!! I will continue to delete friends who constantly bother me with these requests. If I enjoy playing a game, then I should be able to play it without requesting anything from friends. Bite me candy quest. This game sucks a big one.
i am stuck on level 20. i have got 3 stars for it and now cant move on because i have no tickets. i click on the train to ask more friends, i click the ask friends button and then then box dissapears. and nothing happens? what can i do :(
Stuck on level 35. Was fun until it lasted. I sure ain't paying fot a few more levels.
TICKETS WITHOUT FACEBOOK, FOUND ANSWER!!!!! Not sure if this was in the original download, as i just updated the game today (4/16/13), and i was stuck at 35 initially until i saw of the screen that asks u to pay or ask friends, in its lower right hand corner theres a tab that if u click it u go to three "mysery games". It explains to u that u have to complete the mystery games to obtain a FREE ticket. Only downside is once u beat a mystery game, they make u wait 24 hours before going to the next. But hey, its better than having to make a fb page or pay $1.00!!!
Oh, ipod users im not sure if its the same for u, i have an Evo (android).
TICKETS WITHOUT FACEBOOK, FOUND ANSWER!!!!! Not sure if this was in the original download, as i just updated the game today (4/16/13), and i was stuck at 35 initially until i saw of the screen that asks u to pay or ask friends, in its lower right hand corner theres a tab that if u click it u go to three "mysery games". It explains to u that u have to complete the mystery games to obtain a FREE ticket. Only downside is once u beat a mystery game, they make u wait 24 hours before going to the next. But hey, its better than having to make a fb page or pay $1.00!!!
Oh, ipod users im not sure if its the same for u, i have an Evo (android).
Hi,
Would somebody help me out please? I just started playing and am now at level 35 whereas it states I need 3 tickets to move on the next level. I clicked on the ask from friends button and that where the problem is, that page doesn't load any friends, I couldn't click on any thing else. Anyone facing this issue? How do I solve this? is it a glitch? My FB is well connection, because I can see friends all over the screen and we can send lives to each other, the pink envelope and all, just not the ask ticket portion.
Thanks!! This works and is better than paying!
Took so long to finally get thru level 35. Are you kidding me no I'm stuck needing 2 tickets.
If you don't want to wait the 24 hours you can try changing the date on your phone. (just don't forget to change it back when you're done!) I haven't tried it on this game but this trick has worked for me on other games.
Im the one who just posted about the "mystery games". I am not connected with facebook but my wife is. When i told her about the mystery games, she updated her game and tried to do it the way i did..... but the tab wasnt there. Apparently if you start the game via facebook, theres no going back. You HAVE to either pay $.99 or ask fb friends. That sucks in my opinion, the mystery game option should be available to all regardless of how u start playing. So everyone who HASNT connected via facebook, you have the mystery game option. Everyone whos playing via facebook.... I pray your friends give you tickets :-(
When i click on the train and then click on ask friends all it does is say loading. It doesn't load any names so i cannot ask for help. I have emailed them about this 4 times and have yet to get a response.
I'm having the same problem with my app. The window pops up with a blue "ask friends" icon, but when I click it nothing happens. Can't try it through my PC bc my levels are no longer in sync.
I've completed level 35 but play on my I-phone
My friend says she's sent me a life but I can't find it
And the link to facebook won't load to ask for tickets
I'm not paying for them!!! Looks like I'll have to find another game!
Just completed level 111 and need tickets to advance to the next level. I've clicked on Ask Friends and Unlock buttons but NOTHING happens! What is going on?
Changing the date on my Iphone worked for me. It also will reset your lives back to 5. Good Idea!!!
got to level 50, 3 friends sent me a ticket but on my ipad, iphone & facebook only 1 ticket is showing! am fuming this is not acceptable & seriously misleading, fix the app!!!
I really did enjoy this game until I got to level 35 and said I could not go on anymore unless I pay money or ask my friends on Facebook completely ridiculous for free game I am definitely removing this app
Can the same person approve all 3 tickets to get to the next level?
I can't find the tab to get to the mystery games! Can someone be more specific as to where I can find it on an iPhone? Help!!
Thank you :)
You need to logout Facebok at main screen first
I had same problem just figured it out. I had to turn off the tracking protection on my internet explorer browser window (little icon to right of address bar) then the friends list would pop up. hope this helps
I am having the same problem....I click on ask friends but the second screen never comes up? I have tried deleteing reinstalling...and yet I can't get the ask friends part work
It looks as though Candy Crush are blocking the request help from friends option so people WILL BE FORCED to pay to move on.
I have been unable to send a request for help (Ticket) for weeks nor have any of my friends.
I have a Galaxy Note II & when I go to request tickets from my friends its not showing my friends list any more. What the heck it wrong & how do I fix it??
When I open the game and click on the envelope I have some friends that have sent me tickets/lives. I can click to accept a life and it goes through. But when I click to accept a ticket, they just get lost, disappear. How do I use them to get to the next level? Tired of losing them!
I charged the 30 cent fee to unlock from initial 20 games and it will not allow me to unlock to next tier. What a rip off piece of crap.
my facebook credits changed to gold bars, in setting I still have 28 facebook credits butonly 1 gold bar in the game. How do i get to reverse the gold bar back to facebook credits option???
how do I find the settings page when playing thru Facebook on my pc? All I get is the map page....
Please answer this question!!!
Can the same person approve all 3 tickets to get to the next level? Will someone please answer this question!!!
No, it has to be three different people
I SO need help. I am stuck on level 36, as I need to get 3 lives from friends. I've done this, accepted them through the little envelope that pops up. But I can't get level 36 to open. It shows my Facebook page photo, and an airplane on a landing pad. Don't know what that is supposed to mean, but please please help me get past all of this!
Forgot to ask, I know how to get lives from friends. How does one get tickets from Facebook?
I found the trick to getting around the ticket issue. I had gotten through the first two parts where tickets were needed, after completing levels 35 and 50. I was offered the option to pay or play three quests. I did that and got to the next level. I later started playing through facebook (I play on my Android) and that option no longer existed. I travel alot and noticed that when I'm on a plane, I get the option again, so I just tested putting my phone in airplane mode and bingo, I get the option to play quests again.
This game is annoying
On my device I get quests after so many levels to move on instead of the buy/facebook options. But my mom is stuck on the spot just after 35 asking her to connect to facebook or purchase. She wasn't trying to pay anything or join facebook. She has iphone, I have Android
I am stuck on level 20. I have sent request to unlock the next level, but I have had no luck. Can anyone help pleeeeeeese!!!
I also have the same problem as a lot of people. For some reason I never needed tickets to get past 20, it just went on by itself. But now it is asking for the tickets at 35, but my friends say they aren't getting the requests I send!
It seems that many players are having the same problem with level 35. I WON it 5 times and still can not move on. 2 friend sent me tickets, but I can't get 3rd one. Friends are answering my requests. I will not pay for game that is advertised as 'free', and then nickle and dime me to death. Goodbye Candy Crush!
I can't play since I cannot advance to the next level. Friends to ask doesnt load. can't get tickets
I have done that and it is BLANK....Nothing shows up on my friends lists when I need to request tickets and it is blank and gives me nothing to invite friends
Go offline and ull get *MYSTERIOUS QUEST* and its only 3 lvls and dats the ones u passed 35 lvl below
If you are not connected through Facebook you can either pay for tickets or click on where is says play quest but you can only play one quest every twenty four hours so it takes three days to pass to the next section
my friends are not recieving my requests and i am not recieving theirs.this means i am stuck unless i pay for tickets.been going on for a week now.
I just linked my mobile game to my FB page at level 96. Before, you could complete Quests to get to the next level, now they make you bug the crap out of your friends. What's the benefit in that?
I am stuck at level 80. I have logged out of Facebook but I'm not getting the option to solve the three quests as I did at previous levels. Under 'unlock now', paying is the only option. Do i have to pay to unlock more levels?
Not receiving the third ticket to go to the new level. This happened on the last level too!! So annoying !!
Just deleted the game....everything is so expensive now and I'm not waisting my hard earned money on a FREE game.
I accepted two friends tickets and they were not accepted. You owe me two tickets!
Not receiving tickets from friends...
what is this problem? is it a browser problem? or FB problem..? (Last completed level : 125)
also admin has suggested asking 'candy crush group' for tickets.. which group and how to ask a group fr tickets?
Everything is working fine for me but I'm not getting TICKETS from my friends. I've gotten 2 but it seems that when a friend gives you a ticket, you can't ask that friend again. I have 2 tickets from 2 different people. I have 4 friends that play CC. I've asked all of them and keep getting responses from 2 and from those 2 I've gotten tickets. The other 2 have also responded but not with tickets. Is there a trick to SENDING tickets?
I can't move to next land since I can't ask friends for tickets. It will not give me a list of friends to choose from. I gets stuck on a loading loop. What shall I do? Any suggestions?
I get tickets from friends, accept & then nothing. It still won't let me advance.
What is up with not being able to receive my 3 rd ticket to advance to level 81? Friends have sent me tickets but I am not receiving them. What is the problem?
Gday all. Well... I'm stuck on the mystery quest that comes after lvl320. No I'm not on facebook and I simply refuse to pay for tickets. Any tips on how to get that many points in so few moves? Thanks :)
I have been playing on my phone, but all the time when I go to asks friends for life or tickets it crashes, or when I try to accept to help friends it crashes..... What do I dom
I am at the point where i ask friedns for help after level 156 but i am not getting my friends list. THis happend during the last stage but i paid with my only three gold bars. Why can't i advance??
I used the quests last time to move forward but now I'm at level 50 and the "play west" button as disappeared! Help!!!
friends list not loading to request tickets- this has been a problem all over since what? march? i'm glad it didn't happen to me but now it did.
i can't believe the developers still haven't fixed this glitch/bug or whatever.
i have not been able to move to the next episode for a month now because the friends lists will not load at all. cannot ask for tickets and i'm not paying just to play the game but also it's a little sad for me to quit after finishing level 355. i never paid to pass any level and got to this point. time to look for a new game to pass the time on the bus...
I have been having the same issue. I was using Chrome browser and the friends list wasn't showing after level 455 then it started showing up after a week or so and after level 485 once again no friends list.
Solution: I used Firefox and the friends list is showing up just fine and I've just sent the requests. So try different browsers and if that doesn't work maybe try updating your flash plugin for the browser. Hope it helps.
I have the same problem as many others on here.....cannot request tickets from Friends because Friends list is not popping up and also I cannot send Extra Lives or Moves anymore near the beginning each time as it won't make the checkmark. PLEASE FIX THIS. I LOVE playing Candy Crush.
Same problem ...cannot request tickets ,friends list not loading . try with IE, Mozilla firefox and Chrome and don't work at all !FIX THIS PLEASE !
Is there anyway 2 people can play in the same mobile? Would I have to download another game? If so how do you go about doing that ? Anti help would be appreciated my daughter and I share a cellphone and we both love candy crush , but we can't figure out how to set up 2 games on 1 phone
I can see my frieds list but when i choose my friends it stays in same page.... Not working!!!
Logged out of FB and logged back in. Also, had a protection block on fb through ghostery and some other program. Clicked unblock and it loaded my friends list and was able to ask for tickets. Not sure what happened there...but that worked for me!
Sorry in advance for the length. Me: iPad version 1. Main issue--- will not let me advance past level 545. I have paid the 99 cents. Takes my money, but will not advance. Tickets from friends won't work at all. I have tried to repay the 99 cents. Tells me I have already paid and would I like this for free. I say yes... Still no advancing. Have tried to reinstall three times. Each time I get knocked back to level 533 and have to start again. Secondary issue... iPad level attained syncs to my oc version in Dreamworlds only... Not in regular game. It falls behind 15 levels or so. HELP! Company refuses to respond to my many emails despite many attempts. I'm really stuck here.
If u finished level 65 and don't see the option to reach it by playing the 3 unlocking games just wait 24 hours and the option will appear
Help! Haven't received any lives or tickets for about a week now. Stuck at level 515, can't move forward. I go through the motions of asking for tickets from my Candy Crush friends, but haven't received a single one, or any lives. Tried changing settings, nothing seems to work. The last time I saw a ticket, I passed a section with two tickets and one gold bar. Now that I have zero gold bars, might that have something to do with it?
How do the friends get the tickets? If I new that maybe I could get my own in future, but I can't find any instructions.
I recently passed level 740 and ask my friends to help unlock the next episode. When I send the request its not for unlock tickets its asking them to send me lives. I don't need lives I need unlock tickets. PLEASE HELP
I'm not on facebook and have always played the quests to move on to the next episode. When I ask for a ticket, I get lives. I don't need lives. I need tickets.
I followed advice that I found here and put my iPad into airplane mode and then I got the option to play quests to advance past level 215.
Airplane mode gives you the quests back!
Except now I got 733 and I can't get the required score.
Win some, lose some.
When I click on Ask for helop I get the same people all the time. Even though I ask for help nothing happens and I cannot move on. I need help to move on to the next level and continue playing. Otherewise I will quit. This has been going on for weeks and I am tired of it.
Seems to me the game holds tickets back so you will Pay .
I keep asking for tickets but getting lives. I haven't been able to advance for weeks. Not paying any money so I guess I'm done playing
I am not able to get tickets. I'm sending out requests and my friends aren't getting them. I've cleared out the cache and cookies and this has not helped. I'm stuck until I get tickets. Please help!
Thank you.
Edna Johnson
I have asked friends for tickets ehich tjey eventually received after many request. They show on fb but aren't filtering through to candy crush. Very frustrating!
Hi friends,
My problem is, i can't send ticket and any requests from my mobile. When i click 'ask friends' tab, FB friends list appears but there is no SEND button visible.
So i have to do it from pc or laptop.
Please help
this problem is happening again and why should they fix it? They get more money this way and isnt that the whole point of them creating this game in the first place? Ive emailed these people 3 times and I still am unable to ask friends for help to the next episode..just know candy crush peoplem Im NOT buying anymore gold bars OK?!
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